Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Slightly pricey
8.2/10
Great
Rooms
8.8
Location
8.7
Service
8.9
Dining
7.1
Guest reviews
8.2/10
based on 9 reviews
9.0
9.0/10 based on 3785 reviews
William
United States,
April
2024
8.6/10
I had a delightful stay at this hotel! The location is superb, just a stone's throw away from the city center and right within reach of all the main museums in Vienna. The rooms were cozy and well-equipped, but the breakfasts were a bit lacking. The service was exceptional, and the facilities were impressive. The only downside was the extra charge for some services.
Rooms
8.0
The rooms were comfortable and had air-conditioning, ensuring a pleasant stay.
Service
9.0
The service was top-notch, with friendly staff going above and beyond to assist guests.
Location
10.0
The hotel's location was perfect, near the city center and the Museum Quarter.
Dining
7.0
The dining experience was good, but there were some limitations in the breakfast options.
Facilities
9.0
The hotel's facilities were great, providing everything needed for a comfortable stay.
Frederick
United Kingdom,
March
2024
8.4/10
The hotel is a delightful find with clean and spacious rooms, excellent service, and an unbeatable location near the city center. The dining options were satisfactory, but some improvements could make it even better. Great value for money overall.
Rooms
9.0
The room was spacious and clean, providing a comfortable stay.
Service
9.0
The service was exceptional, with attentive staff and efficient housekeeping.
Location
9.0
The hotel's location near the city center is superb, making it convenient to explore the area.
Dining
7.0
The dining options were decent, offering good local cuisine for an additional charge.
Facilities
8.0
The hotel facilities were modern and well-maintained, ensuring a pleasant stay.
Mark
United Kingdom,
March
2024
8.0/10
The hotel is in a wonderful location, near the museum quarter and within easy reach of all the main museums in Vienna. The rooms are spacious and offer a comfortable bed. The service is exceptional, with efficient housekeeping and a helpful shuttle service. However, the dining options are limited to Korean food only. The facilities are modern and well-equipped.
Rooms
8.0
The rooms are spacious with a comfortable bed.
Service
9.0
The service is exceptional with efficient housekeeping and a helpful shuttle service.
Location
9.0
The hotel is centrally located near the museum quarter and major museums in Vienna.
Dining
6.0
Limited dining options with only Korean food available.
Facilities
8.0
Modern and well-equipped facilities.
Catherine
United Kingdom,
December
2023
8.6/10
This hotel is a great choice for a stay in Vienna. The rooms are modern and spacious, and the staff is incredibly welcoming and accommodating. However, the lack of available parking spaces can be inconvenient. The central location makes exploring the city convenient, but the Wi-Fi is not complimentary, requiring an additional fee.
Rooms
9.0
The rooms are modern and spacious, providing a comfortable stay.
Service
9.0
The staff is incredibly welcoming and accommodating, ensuring a pleasant stay.
Location
8.0
The hotel's central location makes it easy to explore the city with convenience.
Dining
8.0
The dining experience offers various delicious options for an enjoyable meal.
Facilities
9.0
The hotel offers top-notch facilities for guests' comfort and convenience.
Jared
United States,
October
2023
8.6/10
I had a wonderful stay at this hotel. The rooms were spacious and modern, offering a great value for money. The staff were extremely friendly and helpful. On the downside, the air conditioning was not working properly in my room. The location was convenient, with easy access to the city center and lovely cafes nearby.
Rooms
9.0
The rooms were spacious and modern, offering great value for money.
Service
9.0
The staff were extremely friendly and helpful.
Location
8.0
The location was convenient, with easy access to the city center and lovely cafes nearby.
Dining
Facilities
8.0
The hotel had nice amenities and facilities.
George
United Kingdom,
October
2023
8.8/10
I absolutely loved my stay at this hotel! The location was superb, close to the main city center and opera house. The rooms were cozy and had a nice balcony, providing a lovely view. The service was exceptional with excellent amenities. However, the dining options were a bit limited but still delicious. Overall, a great value for money.
Rooms
9.0
I loved the cozy rooms with a balcony and air conditioning.
Service
9.0
The service was fantastic, with attentive staff and great amenities.
Location
9.0
The location is perfect, close to the main city center and opera house.
Dining
8.0
The dining options were a bit limited but still delicious.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
Convenient location
Limited dining options
Terry
United Kingdom,
October
2023
8.6/10
I absolutely loved my stay at this hotel! The location is fantastic, close to some amazing museums and cafes with great atmosphere. The rooms were cozy and had everything I needed, including air conditioning and a TV. The service was top-notch, with helpful staff always ready to assist. The dining experience was delightful, especially with the freshly baked cookies. The facilities were well-maintained and added to the overall comfort of my stay. The only downside was the additional charge for some dining options.
Rooms
9.0
The rooms were cozy and had all the amenities I needed.
Service
9.0
The staff was incredibly helpful and made my stay even better.
Location
8.0
I loved the location, just a few steps away from the important museums and great cafes with a wonderful atmosphere, although some might find it a bit pricey.
Dining
8.0
The dining experience was delicious, especially with the freshly baked cookies.
Facilities
9.0
The facilities were well-maintained and added to my overall comfort during the stay.
Roger
United Kingdom,
June
2023
8.2/10
The hotel is ideally situated, near the Museum Quarter and close to the metro. The rooms offer air conditioning and a balcony, and the service is top-notch. However, the dining options are limited in terms of homemade desserts. The facilities are modern, but there are some additional charges for certain services.
Rooms
9.0
The rooms are equipped with air conditioning and a balcony.
Service
9.0
The service provided was excellent with attention to detail.
Location
8.0
The hotel's location is strategic, near the Museum Quarter and with easy access to the metro.
Dining
7.0
The dining experience, though featuring homemade desserts, could have more variety.
Facilities
8.0
The facilities are modern and well-maintained.
Richard
United States,
May
2023
7.8/10
The hotel is ideally located in the city center, offering convenient access to various attractions. The rooms are spacious and modern with lovely balconies, providing a comfortable stay. The service is friendly and accommodating, ensuring a pleasant experience. However, the dining options are limited, and the facilities could be more extensive.
Rooms
9.0
The rooms are spacious and modern, each equipped with a lovely balcony.
Service
8.0
The service is friendly and accommodating, making me feel welcome throughout my stay.
Location
9.0
The hotel is conveniently situated in the city center, making it easy to explore nearby attractions.
Dining
6.0
The dining options are limited, which was a bit disappointing.
Facilities
7.0
The facilities could be more extensive to enhance the overall guest experience.
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